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Project Information:
(for Librarians)
Project Coordinator:
Natalie Tagge
Ntagge@ilsos.net
217-557-6329
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Technical/Setup Information
For QuestionPoint Participants
- Setup Requirements (from OCLC)
- Browser Setup (patron & librarian) (from OCLC)
- Shorter version of browser setup (by Charlotte Bruce)
- Admin Help Page (from WILS)
Includes information on IDs/URLs, Patron Pages, Policy Pages, Viewport setup, Reports, Scripts, and "further reading" sites - Scripted messages currently being used in the chat module
Tips/Tricks/Best Practices
- We’ve got the answers, but can they find us? (placement of links)
| Ask?Away is a cooperative of Illinois libraries and is funded by participating libraries with support from the Illinois State Library/Secretary of State Jesse White. |
This site is hosted by the North Suburban Library System.