This page is no longer being updated. Please visit:AskAway on WebJunction
Project Information:
(for Librarians)
Project Coordinator:
Natalie Tagge
Ntagge@ilsos.net
217-557-6329
|
SIGN UP TO PARTICIPATE |
TRAINING INFORMATION
Training opportunities from QuestionPoint
"Best Practices" Sessions
Other Training Materials/Events
- AskAway Training can be found on the L2 continuing education calendar
- Power Points from AskAway training
- Training Documents and background reading (on QuestionPoint's site)
- AskAway Standards for Service
- Competencies for using QuestionPoint flash-based chat
- Competencies for Answering E-mail Questions
- Queue Selection in Flash Chat
- Virtual Reference Adventure (from RUSA)
| Ask?Away is a cooperative of Illinois libraries and is funded by participating libraries with support from the Illinois State Library/Secretary of State Jesse White. |
This site is hosted by the North Suburban Library System.